Know how Legal covers DANA and QRIS
Our Legal notice explains the conditions attached to account access, identity checks, wallet records and requests sent to our support desk. Eligibility depends on local law, so you should confirm that access is permitted in your location before creating or using an account. Payment references can
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include DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries; the name shown in your cashier record may differ from the wallet label you recognise. We keep policy wording available so you can check how account actions, verification requests and data changes are handled. If
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a rule affects your account, contact us through the support route connected to your login or cashier page. We can point you to the relevant clause, explain the next account step and record your request without asking you to repeat the same details across separate contacts.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.